Terra Firma Risk Management advisers have responded to over 200 cases of product contamination and other types of extortion over the last 29 years.
During a case of Contamination & Extortion, Terra Firma helps clients to set up and run a Crisis Management Team (CMT) which takes charge of the incident response.
Terra Firma assists the CMT to co-ordinate action between the client’s own departments, other affected companies, the authorities, forensic analysis, legal services, and the media.
Most importantly, Terra Firma helps its clients reassure consumers and business partners.
After the incident is resolved, Terra Firma organises a post-incident review with the client. This will assess the incident and response as well as look at the future needs of the client in preventing and responding to extortion of this kind.